North Carolina Housing Finance Agency

3508 Bush Street | Raleigh, NC 27609

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NCHFA.com Help

How is NCHFA.com organized?

The North Carolina Housing Finance Agency (NCHFA) Web site is organized into five areas:

• Home Buyers, Homeowners, and Renters: Read about our programs, get general tips, and find affordable housing.
  

• Rental Developers and Managers: Access current and past Qualified Allocation Plans, find out about compliance with state and federal regulations, and discover what we have to offer rental developers and owners of affordable housing.
  

• Lenders, Builders, and Real Estate Agents: Stay current with our training schedules, access forms, learn about the services we offer service providers, and read about our programs.
  

• Local Governments and Nonprofits: Learn about the financing we offer and where it comes from. Also discover partnering opportunities.
  

• About Us: Find everything you might want to know about the Agency, including our history, mission, financial reports, and employment opportunities.

How do I quickly find NCHFA forms and resources?

There are two ways to find NCHFA forms and resources online:

• You may look in the specific content areas:
  Home Buyers, Homeowners, and Renters
  Rental Developers and Managers
  Lenders, Builders, and Real Estate Agents
  Local Governments and Nonprofits
  About Us

• You may go directly to the Forms and Resources area of the Web site to view all the forms, resources, and applications available on NCHFA.com.

How do I use the search feature?

The NCHFA.com search includes all Web pages, documents (including PDFs and spreadsheets), forms, and tables that are available on the site. Type your term(s) into the search box in the top-right corner of any page on the Web site and click “Search.” Our indexed search function will provide a list of links of every page on the site that includes your term(s).

I am having difficulty opening a form or document that I downloaded from NCHFA.com. What can I do?

Many forms on NCHFA.com are either Microsoft Word, Microsoft Excel, or Adobe PDF files.

• Microsoft Word files (“.doc” extension follows the file name): You may open these files on your computer with Microsoft Word. If you do not have Microsoft Word, you can download the Word Viewer for free from Microsoft.
  

• Microsoft Excel files (“.xls” extension follows the file name): You may open these files on your computer with Microsoft Excel. If you do not have Microsoft Excel, you can download the Excel Viewer for free from Microsoft.
  

• Adobe PDF files (“.pdf” extension follows the file name): You may open these files on your computer using the free Adobe Acrobat Reader. Click the following button to download and install the reader.
  
  

Who do I contact for more information?

For general information, you may call the Agency at 919-877-5700.

To contact Agency program representatives, visit the Contact Us page to find the appropriate contact information.

For questions regarding the Web site and its functionality, contact the NCHFA webmaster at webmaster@nchfa.com.

The Agency mailing address, phone number, and fax number are:

North Carolina Housing Finance Agency
3508 Bush Street
Raleigh , NC 27609
Phone: 919-877-5700 
Fax: 919-877-5701

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