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Renters' Rights and Responsibilities
As a renter, you are responsible for paying your rent on time, keeping your place safe and clean, and not damaging or allowing anyone else to damage your place. In return, you are protected against housing discrimination, entitled to live in safe and decent housing, and protected against unlawful eviction.
The organizations and links listed below can provide more detailed information about your rights and responsibilities as a renter.
North Carolina Real Estate Commission. The Commission is an independent state governmental agency that licenses and regulates real estate agents. The Commission provides information on fair housing, renting residential real estate, and tenant security deposits. Visit its Web site (link above).
North Carolina Justice and Community Development Center. The Center is working to reduce and ultimately eliminate poverty in North Carolina by ensuring that low-income, working poor, and minority individuals have the resources they need to attain economic stability, including access to legal services. You can send email to or call 919-856-2570.
North Carolina Human Relations Commission. The Commission enforces the state’s Fair Housing Act. Visit its Web site (link above) and click on "Fair Housing" or call 919-733-7996 for a complaint form.
North Carolina Department of Health and Human Services Office of Citizen Services. This office provides information and referrals on human service agencies in government, nonprofit agencies, and support groups. Visit its Web site (link above) or call 1-800-662-7030.
North Carolina Department of Justice Consumer Protection Division. This division is part of the Attorney General’s Office and works to protect citizens from unlawful business practices. It handles complaints on a variety of consumer issues, including landlord-tenant relationships. Call the Consumer Protection Hotline at 1-877-5-NO-SCAM or visit its Web site (link above).
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