The North Carolina Housing Finance Agency is committed to the health and well-being of all North Carolinians and has assembled a list of resources to help residents navigate the COVID-19/Coronavirus situation. The Agency will update this page as new resources become available.
- NCCARE 360: Can connect you to local services and resources through a statewide coordinated care network.
- NC 211: Provides free and confidential information 24/7 on health and human services and resources within your community, maintained by the United Way of North Carolina. Dial 2-1-1 or 888-892-1162 for assistance and text COVIDNC to 898-211 to sign up for announcements and updates.
- NC Homeowner Assistance Fund: Established through the 2021 American Rescue Plan to prevent mortgage delinquencies, defaults, displacements and foreclosures for homeowners experiencing financial difficulties due to the coronavirus pandemic, the Fund offers assistance of up to $40,000 for qualified homeowners as long as funding is available. The NC Homeowner Assistance Fund is being administered by the NC Housing Finance Agency and supported, in whole or in part, by federal award number HAF0019 awarded to the State of North Carolina by the US Department of the Treasury. See if you’re eligible and apply.
- NC Housing Search: Provides access to free listings of affordable rental housing in North Carolina.
- State Home Foreclosure Prevention Project: Provides free housing counseling, help working with your servicer and referrals to legal assistance if you are facing foreclosure. Call 1-888-442-8188.
- Consumer Protection Financial Bureau: Provides information for people struggling to pay their rent or mortgage on what to do now and what your options are for mortgage and rent payment relief.
- Fannie Mae Mortgage Assistance: If Fannie Mae owns your loan, its Disaster Response Network can help you navigate the mortgage relief process and address other financial challenges.
Lenders, Servicers and Real Estate Agents
- Mortgage Bankers Association of the Carolinas: Provides COVID-19 information and resources for individuals working in the mortgage industry.
- National Association of REALTORS®: Provides guidance for real estate agents related to COVID-19.
North Carolina Property Developers, Owners and Managers
- HUD COVID-19: Provides information and resources for housing providers, including organizations that run continuums of care and shelters. Additional guidance can be found at HUD Questions and Answers for Office of Multifamily Housing Stakeholders.
- Institute of Real Estate Management: Provides a Pandemic Guide for Real Estate Managers.
- National Multifamily Housing Council: Offers COVID-19 Preparedness for Apartment Firms guidance.
- NC Housing Finance Agency Multifamily Asset Management Compliance Guide.
Supportive Housing Providers
- HUD Toolkits for COC Agencies
Local Governments and Nonprofit Organizations
- NC League of Municipalities: Summarizes resources, information and FAQs for local governments.
- NC Center for Nonprofits: Provides updates and resources to help NC nonprofits protect their employees, clients and communities.
- NC Department of Health and Human Services (NCDHHS): Provides an overview of the state’s response to the virus, the latest updates, travel guidance, information on protecting families and communities and where to seek help and information for health care providers and organizations, schools and colleges and the business community.
- NCDHHS Check My Symptoms: Allows people to enter their symptoms to determine if they should consider getting tested for COVID-19. If a test is recommended, they will receive a link to a list of nearby testing sites via email or text.
- NCDHHS Vaccine Information: Provides an overview of COVID-19 vaccine information including information on the COVID-19 vaccination plan, vaccine groups and locations.
- Centers for Disease Control (CDC): Discusses what you need to know about the virus, including symptoms and seeking treatment, and includes a map with updates on cases across the United States.
- FEMA: Provides extensive FAQs and guidance on supplies and equipment, best practices, how to get assistance and how to provide help.
- Coronavirus.gov: Gathers latest news and updates from the White House, CDC and FEMA and provides resources for travelers, households, pregnant women and children, small business owners, schools, businesses, health care professionals and health departments and laboratories.
- World Health Organization: Provides extensive information on the impact of the virus worldwide, travel advisories and how to protect yourself.