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Agency Update

Business Systems Up and Running (May 11, 2020)

All of our business operations are up and running. We apologize for any inconvenience you may have experienced today and thank you for your patience. 

Business System Outage (May 11, 2020)

The NC Housing Finance Agency experienced a data center outage over the weekend that has impacted all our business operations. Please know our teams are working diligently to get our systems back up and running as soon as possible.

We apologize for the inconvenience and will update this message as soon as we are back online. In the meantime, if you need to reach the Agency, please use our Contact Us Form. We thank you for your patience and look forward to serving you soon! 

COVID-19 (March 12, 2020)

As the situation with Coronavirus rapidly evolves, many of our staff are working offsite.  While the Agency remains open for business and all Agency programs are operational, our physical offices are closed to the public and we ask that partners and consumers accessing our services do so via phone and email. We want to protect your health and safety as well as those who are on our staff.  We will provide updates on our office status as circumstances evolve. We appreciate your patience as we take steps necessary to address this major health concern while continuing to operate our programs to serve the needs of our partners, homeowners and residents.