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Resources for Renters

Housing Opportunities and Prevention of Eviction Program (HOPE): HOPE provides rent and utility assistance to low-income renters who are experiencing financial hardship due to the economic impacts of COVID-19. The program helps prevent evictions and utility disconnections to promote housing stability during the ongoing COVID-19 pandemic. 

Housing Stability Counseling Program: The Housing Stability Hounseling Program, designed by NeighborWorks America, is a national program that aims to help nonprofits and agencies provide direct housing counseling services to individuals and families facing housing instability such as eviction, foreclosure and homelessness. The Agency is one of 131 recipients who received funding to help consumers with foreclosure and eviction prevention and access to federal, state and local relief programs. 

As a renter, you are protected against housing discrimination and unlawful eviction, and entitled to live in safe and secure housing. In return, you must pay rent as outlined in your rental agreement, keep your apartment clean and safe and not cause or allow significant property damage. 

To learn more about your rights and responsibilities, visit the following websites:

North Carolina Consumers Council: The council is a nonprofit group that promotes consumer awareness, education and protection.

Legal Aid of North Carolina: Legal Aid offers Tenant Right Clinics to explain your rights and what to do if you are unable to get needed repairs to your apartment.  You also can apply for free legal help if needed.

US Department of Housing and Urban Development: HUD provides a list of resources for tenants and contact information for complaints.

North Carolina Real Estate Commission: The commission provides information on fair housing, renting residential properties and tenant security deposits.

North Carolina Justice and Community Development Center: The center provides low-income and minority individuals with resources to help them achieve economic stability, including access to legal services.

North Carolina Human Relations Commission: The commission enforces North Carolina’s Fair Housing Act.

North Carolina Department of Justice Consumer Protection Division: This division seeks to protect citizens from unlawful business practices and handles complaints on various issues, including landlord-tenant relationships.